Health Screening Questions for Appointments

Please consider the following before you leave home for your appointment…

Measles and Acute Respiratory Illness Screening:

Measles is spreading in our community. Before your child's appointment have you or your child/youth:

  • Been exposed to measles in the last 21 days?
  • Have any of these symptoms?
    • fever on the day of the appointment (or within the last 48 hours before the day of the appointment),
    • red eyes
    • body rash
    • small blue-white spots inside the mouth
  • If you or your child have any of these symptoms or have been exposed to measles in the past 21 days, DO NOT COME TO YOUR APPOINTMENT.  Please contact your clinician directly or call 519.685.8700 / 1.866.590.8822, and we will re-book your appointment or switch to a virtual appointment if possible.
  • If your child has a cough or runny nose, please check their temperature on the day of your appointment.  If your child has a fever DO NOT COME TO YOUR APPOINTMENT.  Please contact your clinician directly or call 519.685.8700 / 1.866.590.8822, and we will re-book your appointment or switch to a virtual appointment if possible.
  • You will be asked the above questions upon your arrival at TVCC.  If you answer Yes to any of these questions you will not be able to access TVCC and your appointment will be re-scheduled.

For more information about Measles, visit: Ontario Public Health

For more information about Covid 19 and other respiratory illnesses, visit: Ontario's COVID-19 and Other Respiratory Illness Information Page 

What you need to know before your appointment…

  • Do not come to your appointment if you or your child/youth has signs or symptoms: fever (within the last 48 hours), red eyes, body rash, or small blue-white spots inside the mouth.
  • Do not come to your appointment if you or your child/youth have been exposed to measles in the past 21 days.
  • Do not come to your appointment if you or your child/youth have symptoms of a cold, flu, covid 19, or other respiratory virus.
  • If you pass screening, but you or your child/youth/client has been sick in the last 10 days please wear a mask. We can provide you with a mask if needed.
  • When possible, only one person attends the appointment with your child.     
  • On arrival, look for the intercom or doorbell at a TVCC entrance door. All TVCC locations are secured and by appointment only.  You will be asked the health screening questions.
  • Your Clinician will continue to identify and minimize risk caused by infections in their practice. Should you or your child/youth/client be symptomatic your appointment may be ended and will be re-scheduled.
  • Please sanitize your hands on arrival.  

What you can expect from us…

  • All our staff monitor their own health for the onset of cold, flu, covid and respiratory infection symptoms. Staff experiencing an onset of symptoms do not come to work in any of our locations or community sites.
  • Staff returning to work once symptoms are improving or following an illness will wear a medical mask at all times until the end of day 10 from the day of symptom onset.
  • Staff may continue to wear additional personal protective equipment (PPE) as may be appropriate to the client's visit.
  • Treatment spaces are cleaned after use.
  • High-touch surfaces are cleaned frequently, and our facilities are cleaned thoroughly every day.