Covid-19 Screening Questions for Appointments

Please consider the following before you leave home for your appointment…

  1. In the last 5 days have you or your child/youth/client experienced any one of these symptoms? Answer yes to any that are new, worsening and not related to other known causes and conditions.
  • Fever and/or chills - Temperature of 37.8 degrees Celsius/100 degrees Fahrenheit or higher
  • Cough or barking cough (croup) - Not related to asthma, post-infectious reactive airways, COPD, or other known causes or conditions you already have
  • Shortness of breath - Not related to asthma or other known causes or conditions you already have
  • Decrease or loss of smell or taste - Not related to seasonal allergies, neurological disorders, or other known causes or conditions you already have

    Yes or No?
  1. In the last 5 days have you or your child/youth/client experienced any two or more of these symptoms? Answer yes to any that are new, worsening and not related to other known causes and conditions.
  • Sore throat - Not related to seasonal allergies, acid reflux, or other known causes or conditions you already have
  • Headache - Unusual, long-lasting (not related to tension-type headaches, chronic migraines, or other known causes or conditions you already have)
    If you received a COVID-19 vaccination in the last 48 hours and are experiencing a mild headache that only began after vaccination, select “No.”
  • Fatigue - Unusual tiredness, lack of energy (not related to depression, insomnia, thyroid dysfunction, or other known causes or conditions you already have)
    If you received a COVID-19 vaccination in the last 48 hours and are experiencing mild fatigue that only began after vaccination, select “No.”
  • Runny or stuffy/congested nose - Not related to seasonal allergies, being outside in cold weather, or other known causes or conditions you already have
  • Muscle aches/joint pain - Unusual, long-lasting (not related to a sudden injury, fibromyalgia, or other known causes or conditions you already have)
    If you received a COVID-19 vaccination in the last 48 hours and are experiencing mild muscle aches/joint pain that only began after vaccination, select “No.”
  • Digestive issues like nausea/vomiting, diarrhea, stomach pain - Not related to irritable bowel syndrome, menstrual cramps, or other known causes or conditions you already have

    Yes or No?
  1. Have you or anyone in your household,
  • Tested positive for Covid-19 in the last 5 days?
    This includes a positive COVID-19 test result on a lab-based PCR test, rapid antigen test or home-based self-testing kit.
  • Been told by a doctor, health care provider, or public health unit that you should be isolating?

    Yes or No?

If you answer yes to any of the following screening questions, please do not come to any TVCC location. Contact your clinician or 519.685.8700 / 1.866.590.8822 and we can re-book your appointment or potentially switch to a virtual appointment where feasible. In addition, if you answer yes to our screening questions,  please complete a self-assessment for further recommendations from Ontario Public Health http://covid-19.ontario.ca/self-assessment/

What you need to know before your appointment…

  1. Up to two people may come with each client. For example, 2 caregivers, or 1 caregiver plus a sibling. Please do not bring additional family members or additional children. Let us know in advance if you need to have someone else with you for support.
  2. Wear a mask.
  3. On arrival, look for the intercom or doorbell at a TVCC entrance door. All TVCC locations are secured and by appointment only.
  4. You will be asked the health screening questions and given a medical mask to put on.
  5. Be prepared to follow the current public health guidelines we have in place.
  6. After your appointment…. if you or anyone in your household tests positive for Covid-19 within 2 weeks after your visit, it is important to call TVCC and let us know.

What you can expect from us…

  1. All of our staff self screen daily for symptoms of COVID-19 before coming to work. We use the most recent screening questions from the Ontario Ministry of Health. Staff who do not pass screening do not come to work in any of our locations or community sites.
  2. Staff with symptoms cannot return to work until they are cleared by public health guidelines.
  3. Effective November 15, 2021, all TVCC staff, contracted services, and volunteers, will be fully vaccinated as per our Vaccination Policy.  Staff not fully vaccinated due to approved exemptions will undergo regular Rapid Antigen Testing.
  4. Staff will wear personal protective equipment (PPE) appropriate to the situation.
  5. Treatment spaces are cleaned after use.
  6. High touch surfaces are cleaned frequently and our facilities are cleaned thoroughly every day.