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'Getting Started At TVCC' Guiding Principles  E-mail
  • We are anchored by the aim of providing families with the service(s) they need, when they need it.
  • We support the child and family’s use of their strengths and resources to support their directions for growth and change.
  • We support mutual understanding and clarity in developing a set of shared expectations between the client, family and the centre.
  • Our conversations with client/families reflect the goals that matter to them with client/family being the active decision makers.
  • In our work, families can rely on us to respond to their concerns and questions in a timely way.
  • In developing trusting relationships with families, they are free to be honest with us, to ask questions and to challenge.
  • In our work, families are supported to participate in opportunities of their choice in their communities.
  • In our work, families are given meaningful information to find answers to their questions.
  • In our work with families, they are supported in a vision of hope for their child’s future.
  • In our work, families they know about and choose from a wide variety of options for services and supports.
  • In our work with families, we establish clear ways in which we will communicate together as a team.
  • Our staff feel supported to hear and respond to the diversity of client/family priorities.
  • We provide relevant and meaningful information that supports family decision-making.
  • We understand the roles of our team members and have a sense of trust in working collaboratively with them.
  • Parents/Families know their children best.
  • Children know themselves best.
  • We treat each other with respect and with care.
  • Last Updated ( Monday, 03 May 2010 )